Ongoing medical Instagram management Brisbane for an obstetrician, gynaecologist and fertility specialist. Visit drajitabasu.com.au.
The medical Instagram management Brisbane challenge
Dr Ajita Basu is a Brisbane obstetrician, gynaecologist and fertility specialist who needed to build patient trust and brand awareness online from the ground up. Social media is essential for medical practices today, but the topics Dr Basu specialises in are sensitive and need to be communicated with both clinical authority and warmth. The practice needed a consistent, professional social presence patients would feel safe engaging with.
Our approach to medical Instagram management Brisbane
Phoenix took ownership of the Instagram channel end to end. We built a consistent visual brand language across post templates, carousels and reels, using soft warm tones, leaf motifs and the Dr Ajita Basu lockup on every asset for instant recognition. Content was planned around what patients actually search for: fertility after birth control, painful sex, pregnancy phases, menopause, perinatal mental health and common gynaecological conditions. Every post educates, reassures and positions Dr Basu as a trusted specialist. The social media management runs through WhatsApp for quick approvals.
The results
Dr Ajita Basu now has a recognisable, professional Instagram presence that establishes her as a trusted Brisbane specialist. Every post reinforces the brand. The content production addresses real patient questions, which supports both clinical authority and discoverability. The team has a calm, predictable creative rhythm with quick turnarounds and clear communication.
“Sean and his team did a great job at establishing trust and presence across Meta socials for our medical practice. The content was high quality, professional and consistent in quality.”
Dr Ajita Basu
Related case study: Beat Melanoma , Instagram management for a not-for-profit during their City2Surf fundraising push.

